Autoskin Quality Engineer (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for an Autoskin Quality Engineer.  Description  General and Task Management      1. External Quality Assurance           1) Customer Claim Response (Product, Product, Warranty)                   a. Corrective action, 8D                    b. Reporting of external Quality Cost, Customer Consultation Report           2) Supplier management                   a. Suppliers evaluation (new, regular, including PU and processor companies)                    b. Suppliers Claim (Customer Occurrence, Reclaim)                        - Claims from suppliers and activities to prevent recurrence, etc.      2.  Quality for new products           1) Approval of new products                   a. PPAP and ISIR submission                    b. Process Audit Response           2) Early product management                   a. Inspection, Shipment Approval                    b. Reliability test       3. Resident Employee Management           1) Resident Employee / Liaison                   a. Travel expenses, labor costs, contract renewal, etc.       4. ILO           1) Import inspection of raw materials (sampling)           2) Shipmen Inspection (sampling) Requirements Skills and Attributes * Advanced computer skills. * Advanced verbal communication skills, including group presentation. * Advanced knowledge of Lean Manufacturing, Six Sigma, PPAP, APQP, MSA. * Strong mechanical aptitude. * Working knowledge of Statistical Process Control, ANOVA, Process Capability, Regression Analysis, Correlation, and      Measurement System Analysis. * Advanced knowledge of process and procedure development and documentation. * Ability to establish and maintain effective working relationships with managers, supervisors, and employees. * Ability to prepare complex written reports and other documents. * Ability to comprehend complex verbal and written instructions Qualifications and Experience Levels * Bachelor’s Degree from a recognized, accredited college or university is required. * Technical Degree (Chemistry, Biology, Engineering, Physics, Mathematics, Statistics, Quality Assurance, or similar) – no      experience required for consideration * Korean-English bilingual required * Non-Technical Degree (Business, Liberal Arts, Education, or similar) – will be considered with applicable work experience as an Automotive Quality Engineer. * Work experience in a TS-16949 Certified QMS is strongly desired. * Experience in the implementation of a TS-16949 Quality Management System is strongly desired. * ASQ Certified Quality Engineer, ASQ Certified Quality Auditor, ASQ Certified Reliability Engineer credentials strongly desired. * Achieving Competency & Measuring Effectiveness Physical Demands:  · Position requires sitting at a desk working on a computer for at least 2/3 of time. · Position requires minimal lifting up to 25 lbs. · Position requires regular and reliable attendance. · Position requires local travel up to 10% of time.   

Surfaces Maintenance Engineer (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a Surfaces Maintenance Engineer  Position Summary:  This position is for performing engineering activities in order to maintain plant equipment and facilities based on each personnel major professional experiences and study. Maintenance engineers are required to understand and utilize own skills, knowledge about manufacturing processes, equipment/facilities and maintenance job. Maintenance Engineers are a part of maintenance organization and will work with other maintenance team members and also can collaborate daily activities with other organizational members too.    Role Description:  Maintenance Engineers are responsible of engineering support for the continuous running of equipment and machinery and also required to participate filed maintenance technical activities as troubleshooting, preventive maintenance works as needed. They will work with other professionals in order to improve production facilities, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety of plant personnel and the production process. They will also be in charge projects for maintenance and other teams and responsible to accomplish each assignment timely. They need to understand company business philosophy and strategy and maintenance team leader’s directions and management strategy to accomplish the goals. Requirements  Essential Duties & Responsibilities: · Perform typical maintenance tasks (Troubleshooting, engineering, and project controls, etc) · Mainly able to execute understanding/operation equipment, processes to support maintenance technicians for their tasks · Execute any required safety assessment and performance daily during full duty · Able to control time and schedule to meet target/due date for each assignment on time · Summarize work results and record each accomplishment objectively · Procure tools and equipment, report and documental skill · Capable to handle and perform spare parts control and know the components for equipment operation · Evaluate and problem solve equipment issues, engineering design and study for tasks · Diagnosing breakdown problems and date collection from actual happening of equipment operation · Controlling maintenance tools and equipment spare parts, components · Participate and dealing with emergencies and unplanned problems and repairs · Utilize CMMS(Computerized Maintenance Management System) to complete work orders, other necessities and also any related systems, software for job (AutoCAD) · Perform main technical major as mechanical, electrical engineering abilities and also develop other technical abilities for maintenance performance · Able to create the documents as report, manual, training material, purchasing, and the related in job properly · Objectively contribute to achieve major maintenance KPI as downtime, improvement, safety, and assignment completion quality   Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position: Education and Work Experience:    · Preferred 4 years Mechanical Engineering major, Science Bachelor degree with over 5 years maintenance or equipment engineering experiences · Preferred 2 years Mechanical Engineering major, technical college degree with over 7 years maintenance or equipment engineering experiences   Knowledge and Skills: · Manufacturing process and equipment/facilities · Mechanical design, components, and theories · Read mechanical drawing, symbols, and calculations · Preferred AutoCAD, Mechanical design works  · High level MS Office skills, computer skills for utilizing office systems · Teamwork, active learning and listening, Critical thinking and professional business attitudes · English & Korean Bilingual   Physical Demands:   · Position requires minimal lifting up to 50 lbs. · Position requires travel up to 10% of time.

HFLOR Marketing Specialist (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a  HFLOR Marketing Specialist Description - Developing and implementing product marketing plan in line with the company’s business & strategic objectives - Design & produce marketing tools and literature       · Marketing tools: Produce binders, hand boards, straps, etc.      · Literature: Sell sheet, brochure, flyers, etc.      · Others: Labels, etc. - Support Sales activities & PMs       · Produce promo items and support local events      · Create/edit documents or resources upon request - Update documents       · Collaborate with technical managers and PMs to create and update documents, such as warranty, technical data sheet, etc., to provide up-to-date information to the customers      · Create / update price books upon PM’s request - Proactively generate ways to promote and advance the HFLOR brand - Monitoring competitor’s products to identify competitive gaps and opportunities - Continually evaluate the public relations strategy - Other duties as assigned Requirements Education and Work Experience: · Bachelor’s Degree in Marketing or related · Experience in Marketing project coordination · Experience in Product Marketing (3+ years): Knowledge and Skills: · Bilingual in Korean and English · Proficient in Microsoft office (Excel, Words, PowerPoint) · Accomplished skills in Adobe Creative Program (Illustrator, Photoshop, InDesign) · Highly refined planning and organization skills that balance work and responsibilities in a timely manner · Enjoy working with others and being a leader to achieve specific goals · Highly motivated, quick-learner with ability to adapt in a new working environment · Strong written and verbal communication skills · Data analysis skills & Time-sensitive decision making skills · Complex problem solving, Critical thinking and multitasking · Time & Risk management   

Senior Manager of Surfaces Product Design (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a  Senior Manager of Surfaces Product Design Description Role Description: * Manage the creation, development, analysis, and research of new product designs and patterns for HIMACS, VIATERA, and TERACANTO.  * Research market and design trends, analyzing market trends and customer requirements, improving existing products, and collaborating with product managers and engineers. * Generating color & pattern samples for product development and customer meetings  * Support marketing and sales team by providing marketing resources and concepts for new products, and giving presentations internally and externally to promote new products. * Ideating for innovative production technology to enhance design and manufacturability of new products. Collaborating with Surfaces Product Development Team to execute innovative production technologies Responsibilities: * Research and analyze market and design trends through tradeshows, trend-forecasting services and trendspotting  * Take responsibility in the research and development of colors, materials, formulations, and processes. * Conduct lab tests and mass production tests for new products and colors. * New product selection and preparation for launch * Introducing new products and develop customized colors (Recreational Vehicle and OEM) * Conduct market trend analysis including but not limited to US (KBIS, Coverings, RV Show, Milan Furniture Fair, Verona Stone Fair) * Trend research by channel and region by vising K&B dealers and fabricators for surveys * Analyze competitor’s design and customer requirements. * Gain the voice of the customer through focus studies, surveys, and customer visits * Perform regularly competitor analysis on Surfaces Products * Collaborate with HQ Design Center in South Korea or external experts.  * Develop design strategies and concepts. * Present design & trend proposal to customers at internal and external events * Lead on outsourced designs by working with Surfaces Team (Product Management side), communicate effectively with overseas suppliers/ vendors, and review and evaluate lab samples and color matching.   Requirements Education and Work Experience: * Undergraduate degree in textile, graphic, interior, industrial design or related field. * 10 years’ experience.   Knowledge and Skills: * MS Office Programs (Excel, Word, PowerPoint, etc.) * Adobe Photoshop * Adobe Illustrator * Design related software programs * Interpersonal skills * Detail Oriented * Organizational Skills * Initiative skills * Problem solving skills * Great Social and Communication Skills * Great Verbal and Written Communication Skills  

Sr. Product Planning Manager Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a  Sr. Product Planning Manager Location : Adairsville GA Position Summary: To develop design and expand our brands opportunities thru solid planning and execution with surfaces product development. This position requires knowledge and understanding of surface products, design development, product development, and product branding strategy. Successful candidate will be a self-starter with an entrepreneurial spirit. This position requires establishing all aspects of relationship building and expand design related development, and promoting our brands for residential and commercial business.   Responsibilities: * Conduct comprehensive market research to identify emerging industry trends, technological advancements, and competitive market changes * Conduct market forecasting through marketability analysis (3C) * Confer with retailers, distributers, and OEM customers to oversee and develop products and designs desired by the market and customers * Collaborate with product design team and on new design trend and development * Gather, analyze, and interpret customer feedback on new products through various channels and identify key pain points, product features, or attributes requiring enhancement * Develop actionable recommendations and strategies for product improvement based on customer insights and feedback * Analyze our brand's yearly and every half year of sales in order to support overall Surfaces product sales * Handle administrative tasks related to the management and operation within scope of duties * Co-work with our corporate office and HQ in Korea in marketing to promote new products. * Other duties as assigned Qualifications: Education and Work Experience: * 10+ year’s proven track record in surfaces (quartz and/or solid surface) product development and planning * Bachelor’s degree in business administration / marketing / industrial engineering or related field   Knowledge and Skills: * Contributing to team that consistently meeting or exceeding targets * Excellent analytical, planning, decision making, and communication skills * Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) * Enjoy working with others and being a leader to achieve specific goals * Highly motivated, quick-learner with ability to adapt in a new working environment * Complex problem solving, Critical thinking and multitasking   Physical Demands: * Position requires regular interaction with customers and clients * Position requires sitting at a desk working on a computer for at least 2/3 of time * Position requires minimal lifting up to 50 lbs. * Position requires regular and reliable attendance * Position requires travel up to 20% of time * Position requires some after-hours work time

Viatera Development Manager (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a Viatera Development Manager Description  Position Summary: Providing technical support and management of product development and manufacturing processes in order to achieve customers’ expectations on the products as well as to identify strategies to modify or improve current products and processes. Evaluation and development of raw material performance and quality to improve the value of the product Role Description: Product development, new material analysis, production improvement and stabilization support, and the robot programming. Responsibilities: • Manage entire development project as a project leader  • Devise and manage product development procedures • Optimize manufacturing process and product quality  • Identify ways to reduce cost by streamlining processes and systems  • Management & evaluation of raw material performance on the products • Apply understandings to product development procedures • Understanding chemical and physical properties of raw materials Requirements: · Fluent in Korean and English · 3D Model Design Program: AUTOCAD, Solidworks, Simulink · Computer Languages: Basic · Analysis Tool: MATLAB, etc. · Critical Thinking · Active Learning and Listening · 7~8 years of development experience in manufacturing company · Bachelor’s Degree in Chemical Engineering or related field.

Product Planning Specialist (Bilingual Korean required) Timpl has partnered with a leading global manufacturer of innovative building and industrial materials, specializing in surfaces, flooring, and automotive components. And we are looking for a Product Planning Specialist.  Description Responsibilities: · Develop plans for new HIMACS products (color, patterns) and establish new product launch strategies (manufactured products, OEM products). · Track and evaluate the effectiveness of HIMACS new product launches to identify best practices and areas for optimization · Perform in-depth analysis in new product sales performance to support strategic decision making · Operate development systems and new product quality verification systems related to new product development. · Handle administrative and data related support to ensure administrative accuracy and availability. · Other duties as assigned Requirements Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position: Education and Work Experience: · Experience with product planning / development, as well as project management is preferred · Experience in sales analysis is preferred · Bachelor’s degree in business administration / economics / industrial engineering  · 1-3 years of chemical and construction material industry experience is preferred but not required Knowledge and Skills: · Bilingual in Korean and English · Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) · Highly refined planning and organization skills that balance work and responsibilities in a timely manner · Enjoy working with others and being a leader to achieve specific goals · Highly motivated, quick-learner with ability to adapt in a new working environment · Strong written and verbal communication skills · Data analysis skills & Time-sensitive decision making skills · Complex problem solving, Critical thinking and multitasking · Time & Risk management  Physical Demands:   · Position requires regular interaction with customers and clients. · Position requires sitting at a desk working on a computer for at least 2/3 of time. · Position requires minimal lifting up to 10lbs. · Position requires regular and reliable attendance. · Position requires travel up to _5_% of time, including overnight travel in the territory.

Warehouse Supervisor (Korean bilingual required) Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Warehouse Supervisor  Responsibilities:  • Maintain a safe and clean working environment in accordance with any applicable federal or state laws. • Comply with customer’s warehouse operations processes and procedures. • Adhere to customer’s warehousing policies, procedures and practices to best meet quality aspect of operations. • Plan and conduct employee trainings for warehouse team members to secure safety and stable operations. • Perform warehouse asset management (purchasing and maintaining of equipment) in compliance with any applicable state and federal laws, as well as to secure stable operations. • Schedule and meet with team members on a regular basis. Preferred Skills & Qualifications:

Administrative Specialist (Bilingual Korean Required) Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking an Administrative Specialist Location: Cartersville, GA Employment Type: Full-Time   Responsibilities * Office Administration – Manage and maintain company documents, records, and reports. * Supplies & Asset Management – Purchase, track, and manage office supplies, consumables, and equipment. * Facility Support – Assist in maintaining office and plant facilities, ensuring a safe and clean environment. * Travel & Event Coordination – Arrange business travel, meetings, and company events. * Contract & Procurement – Handle vendor contracts, quotations, purchase orders, and payments. * Employee Welfare Support – Assist in implementing and managing employee welfare programs. * General Administrative Tasks – Provide additional administrative support as requested by management or other departments.     Qualification * Prior experience in office administration, operations support, or related field preferred. * Strong interpersonal and communication skills, both verbal and written. * Highly organized with strong attention to detail and the ability to manage multiple priorities. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). * Ability to work independently and collaboratively in a dynamic work environment. * Bilingual in Korean and English is required.   Benefits (Full-Time ONLY) * Health, Dental, and Vision PPO Insurance * Life, STD, LTD Insurance * 401(K) Plan * Paid Time Off * Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) * Years of Service Awards * Education Assistant Program (Based on Eligibility)

Sr. Billing & Settlement Specialist  Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Sr. Billing & Settlement Specialist Location: Phoenix, AZ   Responsibilities * Process inbound/outbound orders and manage inventory control. * Update systems with information related to received freight, order processing, and shipments. * Process customer orders on a daily basis. * Check shipments for accuracy and generate reports on shipment results.  * Manage daily orders efficiently and delegate tasks to temp staff.  * Coordinate with co-workers and temp staff to ensure smooth warehouse operations. * Communicate with team members and customers to ensure all daily responsibilities are completed. * Receive daily work assignments from the supervisor.   Qualifications * 0 years of experience required; relevant warehouse experience is preferred. * A positive attitude and willingness to collaborate with co-workers. * Proficiency in Microsoft Excel and PowerPoint is required.     Benefits (Full-Time ONLY) * Health, Dental, and Vision PPO Insurance * Life, STD, LTD Insurance * 401(K) Plan * Paid Time Off * Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) * Years of Service Awards * Education Assistant Program (Based on Eligibility)

Sales Operator Manager - Korean bilingual required Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Sales Operator Manager' Main Responsibilities: * Oversee all sales activities such as planning and budgeting, managing, and building customer relationships. * Communicate with various contacts (vendors, partners, teams and more) in processing shipment setups. * Coordinate and arrange all modes of import/export services for international goods. * Prepare/Present proposals and customer facing presentations * Maintain and compile operational information including but not limited to customer/vendor profiles, contracts, quotes, and other related data to sales and operation activity. * Ability to plan and participate in researching and inspecting effective route surveys. * Work with various State and County permitting agencies to successfully complete project deliveries.  * Provide on-site support on high-risk logistics projects and moves. * Monitors and reports on progress, developing weekly reports for active sales projects being worked. * Understand the logistic markets and the industries in which we do business. * Manage and leverage experience to develop the ability to lead projects Qualifications: * Recent industrial experience, involving international transport, freight forwarding and project logistics experience. * Ability to quickly response, on-time customer management is highly important * Strong desire to work in a fast-paced, global environment. Ability to Multi-task * Attention to detail, good analytical and problem-solving skills * Ability to travel (as needed); Flexible working and short notice travel ability  * Multilingual English / Korean * MS Office required (Excel, Word, PowerPoint, etc.)

Warehouse Operation Specialist Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Warehouse Operation Specialist ??????? Responsibilities: - Receiving work assignments from the supervisor on a daily basis - Updating systems with received freight, order processing, and shipments. - Processing of orders that are received from customers on a daily basis - Checking shipments for accuracy and providing reports of shipment results - Work efficiently by managing daily orders and delegating work between warehouse temporary employees - Coordinate with co-workers and warehouse temporary staff for customer accounts and warehouse operations - Reporting of orders that are shipped out to customers on a daily basis - Communicating with teams and customers - Ensuring that all daily housekeeping duties are completed daily. Preferred Skills & Qualifications: - Entry level - Understanding of inventory - Ability to use computers to track inventory, track storage records, and create labels (MS Excel, MS Outlook) - Bilingual in English and Korean

Business Development and Operations Specialist Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Business Development and Operations Specialist  Responsibilities: Strategic Planning • Conduct market trend research and analysis to identify opportunities for growth and competitive advantage in the EV and ESS battery logistics/SCM segments. • Develop and execute market entry strategies that address unique regulatory, operational, and market dynamics in North America. • Manage project timelines and budgets, ensuring timely and efficient execution. • Work with cross-functional departments to implement business initiatives. • Present financial and strategic recommendations to executive management, conveying complex information in a clear and concise manner. • Support Manager/Director to align financial forecasts with strategic goals, providing input on growth, cost management, and profitability. • Facilitate ad-hoc and cross functional strategic and operational projects and execute the projects independently and with Business leaders.   Key Account Management • Gather, analyze, and interpret data to inform business decisions and track key performance indicators (KPIs). • Analyze financial data to identify trends, variances, and improvement opportunities; provide insight on business performance. Client Engagement • Support the Manager/Director in fostering a collaborative relationship with key clients by interpreting the client’s goals, pain points, and priorities, and by providing insights and solutions to help achieve their business objectives. • Facilitate communication between the client and internal departments to ensure cohesive and synchronized business operations.   Qualifications: • BS in Finance, Business, Economics, Supply Chain degree or related degree • 1-5 years of related experience preferred • Strong analytical skills with a proven ability to interpret extensive data to make actionable recommendations • Demonstrated experience in project management and business development, with a track record of driving growth and efficiency improvements • Excellent communication and interpersonal skills, with the ability to manage and collaborate with cross functional departments. • Fluency in English and Korean preferred. • Excellent computer skills (MS Word, PowerPoint and Excel expertise a must)   Benefits (Full-Time ONLY)   * Life, STD, LTD Insurance * 401(K) Plan * Paid Time Off * Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) * Years of Service Awards * Education Assistant Program (Based on Eligibility)

HR and Office Manager Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking an HR and Office Manager.  Responsibility  * Oversee all aspects of HR functions for the warehouse, including recruitment, onboarding, training, performance management, employee relations, and compliance.   * Partner with warehouse management to develop and implement HR strategies and initiatives aligned with the overall business strategy.   * Manage the end-to-end recruitment and selection process to hire qualified and diverse candidates for warehouse positions.   * Develop and deliver training programs to enhance the skills and knowledge of warehouse employees.   *  Investigate and resolve employee concerns and issues in a timely and professional manner.   * Identify and evaluate staffing agencies that align with our company's values, culture, and hiring needs.   *  Negotiate and secure lease agreements with landlords, ensuring favorable rates and terms for corporate apartments.  ?     Ensure compliance with all applicable labor laws, regulations, and company policies.   *  Maintain accurate and up-to-date employee records.   * Plan and allocate annual and monthly labor budget.  * All other duties as required.  Qualifications  *    English/Korean Bilingual required  *     7+ Years of experience in Human Resources and/or office management required.  *     Experience with employment laws (federal, state, and local), compensation investigations, training, and performance management.  *     General knowledge of Human Resources processes, management, and technological solutions. *     Experience with performance management and talent management.  *    Proficient in MS Suite with emphasis on Excel (VLOOKUP, PivotTables, reports) 

Warehouse Operations Supervisor Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are seeking a Warehouse Operations Supervisor.  Shift B: Thur ~ Sun & Day Shift (7am ~ 7pm) Shift C: Mon ~ Thur & Night Shift (7pm ~ 7am)  Shift D: Thur ~ Sun & Night Shift (7pm ~ 7am)  Responsibilities  *  Oversee and manage warehouse operations during assigned shifts, including receiving, storing, picking, packing, and shipping of goods.  *  Implement warehouse policies and procedures during shifts to optimize efficiency and safety.  * Monitor and report on the status of inventory levels, ensuring accuracy and preventing stockouts.  * Collaborate with managers to implement warehouse improvement initiatives to enhance productivity and cost savings.  *  Supervise, train, and guide warehouse staff during shifts, ensuring smooth operations and adherence to company standards.  *   Ensure compliance with all safety regulations and maintain a safe working environment.  * Monitor shift performance metrics and identify areas for improvement, providing shift-specific reports on issues, key information, and operational handovers.  * Track and report daily attendance and workforce presence for assigned shifts.  *  Maintain communication with customer representatives, addressing inquiries and ensuring service level agreements are met during assigned shifts.  *   Cultivate a strong customer focus and implement corrective actions based on feedback from shifts.  *  Drive and support the execution of daily operational activities across assigned shifts.  * Prepare and present shift-specific reports detailing issues, important matters to be shared across shifts, and any required handover information.  *   Analyze shift-specific data to guide decision-making and continuous improvement efforts. Qualifications  * Minimum of 5 years of experience in warehouse or logistics operations.  * Experience operating warehouse Material Handling Equipment (MHE) is preferred. ?     Strong written and verbal communication skills.  *  Ability to work effectively in a fast-paced environment. ?     Proficiency in Microsoft Office products.  *  Must be bilingual in Korean